About Us

We, Kaizenfox (also referred to as “We”, “Us”, “Our” or “Our Website”) value your privacy and take Our responsibility seriously to protect the Personal Data that You provide in the normal course of interacting with Our Website. Our comprehensive Privacy Policy will help better understand what Personal Data We collect and how We use it.

Customers and Users shall be referred to as “You” or “Your(s)”.

Definitions

“Customer(s)” refers to any establishment, firm, company or individual(s) who avails our Services by entering into an agreement with Us.

“Data Processor” is the natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Data Controller.

“Personal Data” is the data about an individual who is identifiable by or in relation to such data.

“Process” or “Processing” in relation to Personal Data, means a wholly or partly automated operation or set of operations performed on digital personal data. It includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.

“Services” refer to services provided by Us under an agreement which include but is not limited to services vis-a-vis talent management, finance management and business management.

“User(s)” refers to the individual(s) employed by Our Customers.

Our Privacy Policy Covers

Our Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services.

This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

We use this Personal Data internally in connection with Our Services, such as to allow You to set up a user account and profile, to contact You and to allow other Users to contact You, to personalize, provide and improve Our Services, to fulfil Your requests for certain services and to analyse how You use the Services.

Processing and Uses

We may use the Personal Data that You provided to:

(a) dispense the Services that You request.

(b) for Our own research, data analysis and development, to operate and improve upon the Services We deliver and also to deliver new Services.

(c) to conduct Customer/User surveys in order to improve our Services.

(d) process and complete payment transactions.

(e) send You communication on Your use of the Services and updates on Our policies.

(f) send You communication on new features in the Service(s) or new service offerings.

(g) to ensure the security of our network and Services and prevent suspected fraud or imminent harm.

(h) to send You items and/or information relevant to Your use of our Services, We may use your postal address and email.

We may use advanced tools and technologies including artificial intelligence and avail services of third parties to assist Us in the processing of Your Personal Data and We require that they comply with Our Privacy Policy, confidentiality and security measures.

Personal Data That We Collect

5.1 Kaizenfox collects Personal Data (such as your name, picture(s), email address, postal address(s), phone number, payment information of Customers, etc.) as follows:

(a) when You avail/purchase the various Services We provide, We may process information relating to the transaction which may include Your contact details.

(b) when You submit web forms on Our Website(s) or as You use interactive features of the Website(s), including providing feedback or suggestions, making requests, or participation in surveys, webinars, events, promotions, requesting customer support, submitting enquiries or otherwise communicating with Us.

(c) when You provide testimonials, forms or information to Us in other contexts.

(d) when We use cookies (a piece of data stored on the Customer/User’s computer) and other technologies to learn how You use Our Services so that We can continually innovate to improve Our Services and provide You with a better experience.

(e) when Our servers may record/log information automatically any time You interact with Our website or use any of Our Services. This may include information such as your IP address, URL, browser type, domain name(s), access dates and times, operating system, country of origin, language type, page views and User sessions to help diagnose problems and/or deliver Our Services to You.

5.2 Kaizenfox collects Personal Data (such as your name, picture(s), email address, postal address(s), phone number, payment information of Customers, etc.) indirectly as follows:

(a) from third party sources like marketing lists, databases and social media but only where We have checked that these third parties either have Your consent or are otherwise legally permitted or required to disclose Your Personal Data to Us.

(b) when You use the Service(s), We automatically collect information on the type of device You use, and the operating system version, to perform Our agreement with You.

(c) when You use or view Our Website(s), information is collected via Your browser'’'s cookies.

(d) when We may collect or receive Your Personal Data from other sources such as Our business or channel partners through whom You create or access Your Account, publicly available sources, email add-ons . We may combine this data with other Kaizenfox services or third-party data to improve Our Services.

Providing Your Personal Data To Others

(a) We may disclose Your Personal Data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) in so far as reasonably necessary for the purposes set out in this policy.

(b) We may disclose Your Personal Data to Our professional advisers in so far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

(c) We may disclose Your Personal Data to Our suppliers or subcontractors in so far as reasonably necessary for the purposes.

(d) We may disclose Personal Data to Our third-party service providers that host and maintain Our Website(s), applications, backup, storage, payment processing, analytics and other services. These third party service providers may have access to or Process Your Personal Data for the purpose of providing these services to Us.

(e) We may disclose Your Personal Data to third-party providers who assist Us in marketing and promotions in compliance with applicable laws.

(f) We may share Personal Data relating to financial transactions with Our payment services providers only to the extent necessary for the purposes of Processing Your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(g) When We Process Your order where You are a Subscriber, we may send Your Personal Data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

(h) We may disclose your Personal Data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect Your vital interests or the vital interests of another natural person. We may also disclose Your Personal Data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

(i) We may also share Personal Data to assist investigation and prevention of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Our Terms of Use, or as otherwise required by law.

Your Personal Data will not be sold or rented to third parties.

Retaining And Deleting Personal Data

Our data retention procedures are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

In the absence of a need to retain Personal Data, We will either delete it or aggregate it. If this is not possible, then We will securely store Your Personal Data and isolate it from any further Processing until deletion is possible.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Security of Personal Data

We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Policy.

Amendments

We may update this policy from time to time by publishing a new version. We may notify you of changes to this policy by email or through the private messaging system.

Your Rights

Your principal rights are:

(a) the right to access: You can request Us to confirm whether We Process Your Personal Data and where We do it. You can also request access to the Personal Data provided the rights and freedoms of others are not affected. We can supply to You a copy of your Personal Data. We may withhold personal information that You request to the extent permitted by law.

(b) the right to erasure: You can request the erasure of Your Personal Data without undue delay in some circumstances.

(c) the right to rectification: You can request Us to have any inaccurate Personal Data about You rectified and, taking into account the purposes of the Processing, to have any incomplete Personal Data about You completed.

(d) the right to restrict Processing: You can request Us to restrict the Processing of Your Personal Data

(e) the right to object to Processing: You can object to the Processing of Your Personal Data

(f) the right to data portability: You can request the portability of Your Personal Data

(g) the right to opt-out of marketing communications: You have the right to object to Our processing of Your personal data for direct marketing purposes (including profiling for direct marketing purposes). You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.

(h) the right to complain to a supervisory authority: If You consider that Our Processing of Your Personal Data infringes applicable data protection laws, You have a legal right to lodge a complaint with the concerned supervisory authority responsible for data protection. For more information, please contact Your local data protection authority; and

(i) the right to withdraw consent: To the extent that We Process Your Personal Data on the basis of Your consent, You have the right to withdraw that consent at any time.

You may exercise any of your rights in relation to Your Personal Data by contacting Us and supplying appropriate evidence of your identity. We respond to all such written requests that We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.

Confirm Opt-in

We provide confirm opt-in opportunities for any email list(s) that You choose to receive. We use Your email address to confirm Your subscription and the validity of the provided email address. Your reply to this email is necessary for completing Your subscription to any Kaizenfox email list. You can change the email address that You have subscribed to by using Our Manage Your Subscriptions form or you can unsubscribe with the email address you are currently subscribed to and then subscribe again with a new email address.

Unsubscribe

You can unsubscribe/opt-out of any or all email lists that you previously chose to receive. Emails sent to you include the information necessary for removal from the list.

Links

Our website contains links to third-party sites and these sites are not covered under Our Privacy Policy. We have made attempts to make sure these links are active but We are not responsible if the links become inactive or modified later on. We also do not assure any responsibility for the contents of these websites and recommend that You review the privacy policies of these websites.

Kaizenfox may present links in a way that allows us to track whether these links have been followed. We use this information to enhance the quality of our Services.

Notification of Changes

From time to time, Kaizenfox will occasionally update Our Privacy Policy. If there are any material changes to how We use Your Personal Data, We will notify You via email and provide the opportunity to opt-out prior to any substantial change that has been taken. However, if You had opted out of all communication from Kaizenfox, You will not be contacted nor will Your information be used in the new manner. We encourage You to periodically review our Privacy Policy.

Accuracy of Data

We do our best to keep Your Personal Data and other data accurate and up to date. However, this is to the extent that You provide us with the information We need to do so. If Your data changes (for example, if you have a new email address), then You are responsible for notifying Us of those changes. Upon request, We will provide You with information about whether We hold, or process on behalf of a third party, any of Your Personal Data.

Notice to User

When Our Services are made available to a User through the Customer, that Customer becomes the Controller of the User’s Personal Data. In such a case, the User’s data privacy questions and requests should be submitted to the Customer in its capacity as the User’s Controller. If the User is an individual who interacts with a Customer using Our Services, the User may contact the Customer for assistance with any requests or questions relating to their Personal Data.

We are not responsible for Customer’s privacy or security practices. Customers bear the sole responsibility for establishing policies and ensuring compliance with all applicable laws, regulations, as well as privacy policies, agreements, or other obligations related to the collection of personal data when using Our Services for their Users.

Your Choice

The choice to submit or decline to submit Your Personal Data for any of Our Services is Yours. If You choose to decline, then We may not be able to provide the Services to You.

Legal Disclaimer

We take necessary efforts to preserve Your privacy. However, We may disclose your Personal Data when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of law or to comply with a legal process served on Our website or to establish or exercise Our legal rights or defend against legal claims.

Contacting this Web Site

Customers and/or Users are considered to be engaged in a transactional relationship with Kaizenfox. We may need to email or communicate with you from time to time in order to deliver Our services.

If You require any clarification regarding the contents of this Privacy Policy, the practices of Our website or your dealings with Our website, communicate to Us vis-à-vis any matter, You may email us at team@kaizenfox.com